All registered E&P Registration System passes can be cancelled at any time even if they have received their invitation code and confirmation email with QR code.
However, once a registered attendee upgrades the registration, Exhibitor Coordinators will no longer be able to cancel that pass.
The E&P Registration System will show you the message: "You cannot cancel this registration as it was already modified by the attendee."
To cancel a registration following the steps outlined below:
- In the “Manage Passes’” tab
- Enter primary email address in the ‘Email’ field and click on ‘Search’.
- In the ‘Actions’ column you will find an icon to "Cancel Registrant". Please click there and proceed to ‘Delete’.